{"id":14802,"date":"2025-01-01T10:00:35","date_gmt":"2025-01-01T09:00:35","guid":{"rendered":"https:\/\/heyneo.ch\/neon-twint-how-to-use-twint-with-neon\/"},"modified":"2026-02-01T22:52:55","modified_gmt":"2026-02-01T21:52:55","slug":"neon-twint","status":"publish","type":"post","link":"https:\/\/heyneo.ch\/en\/news\/neon-twint\/","title":{"rendered":"How do I use TWINT with NEON?"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><strong>This page contains all the information you need to find out how to use TWINT with your NEON bank account<\/strong>.<\/p>\n<style>.gs-autolist{margin:15px 0 30px 0;border:1px solid #dddddd7d;}.gs-autolist-item{padding:15px 15px 15px 5px;display:flex;align-items:center;}.gs-autolist-title,.gs-autolist-title a{font-size:18px;line-height:24px;text-decoration:none}#gspb_toc-id-gsbp-7bf1df9 .gs-autolist-item{background-color:rgba(255,255,255,1)}#gspb_toc-id-gsbp-7bf1df9 .gs-autolist-item:nth-child(2n){background-color:#ffffff}#gspb_toc-id-gsbp-7bf1df9 .gs-autolist-title a{color:#000000}#gspb_toc-id-gsbp-7bf1df9 .gs-autolist-number{border-radius:50%;color:#fff;margin:0 20px 0 15px;text-align:center;font-weight:700;}#gspb_toc-id-gsbp-7bf1df9 .gs-autolist-number{background-color:#ec4da3}#gspb_toc-id-gsbp-7bf1df9 .gs-autolist-number{color:#ffffff}#gspb_toc-id-gsbp-7bf1df9 .gs-autolist-number{height:25px;line-height:25px;width:25px;font-size:16px;min-width:25px;}#gspb_toc-id-gsbp-7bf1df9 .gs_sub_heading .gs-autolist-number{font-size:70%;}#gspb_toc-id-gsbp-7bf1df9 .gs-autolist-title a{font-weight:normal!important;}#gspb_toc-id-gsbp-7bf1df9 .gs_sub_heading .gs-autolist-title a{font-weight:normal!important;}<\/style>\n<div class=\"wp-block-greenshift-blocks-toc gs-toc gspb_toc-id-gsbp-7bf1df9\" id=\"gspb_toc-id-gsbp-7bf1df9\" itemscope=\"\" itemtype=\"\"><div class=\"gs-autolist\"><div class=\"gs-autolist-item\" itemscope=\"\"><span class=\"gs-autolist-number\">1<\/span><span class=\"gs-autolist-title\"><meta itemprop=\"name\" content=\"Recap - How necessary is TWINT in Switzerland?\"><a class=\"gs-scrollto\" href=\"#recap-a-quel-point-twint-est-elle-necessaire-en-suisse\">Recap &#8211; How necessary is TWINT in Switzerland?<\/a><\/span><\/div><div class=\"gs-autolist-item\" itemscope=\"\"><span class=\"gs-autolist-number\">2<\/span><span class=\"gs-autolist-title\"><meta itemprop=\"name\" content=\"Install NEON's TWINT app\"><a class=\"gs-scrollto\" href=\"#installer-l-app-twint-de-neon\">Install NEON&#8217;s TWINT app<\/a><\/span><\/div><div class=\"gs-autolist-item\" itemscope=\"\"><span class=\"gs-autolist-number\">3<\/span><span class=\"gs-autolist-title\"><meta itemprop=\"name\" content=\"Use the UBS TWINT app with your NEON card\"><a class=\"gs-scrollto\" href=\"#utiliser-l-app-ubs-twint-avec-votre-carte-neon\">Using the UBS TWINT app with your NEON card<\/a><\/span><\/div><div class=\"gs-autolist-item\" itemscope=\"\"><span class=\"gs-autolist-number\">4<\/span><span class=\"gs-autolist-title\"><meta itemprop=\"name\" content=\"Using the TWINT Prepaid app with NEON\"><a class=\"gs-scrollto\" href=\"#utiliser-l-app-twint-prepaid-avec-neon\">Using the TWINT Prepaid app with NEON<\/a><\/span><\/div><div class=\"gs-autolist-item\" itemscope=\"\"><span class=\"gs-autolist-number\">5<\/span><span class=\"gs-autolist-title\"><meta itemprop=\"name\" content=\"Answers to your questions about NEON TWINT\"><a class=\"gs-scrollto\" href=\"#les-reponses-a-vos-questions-sur-neon-twint\">Answers to your questions about NEON TWINT<\/a><\/span><\/div><div class=\"gs-autolist-item\" itemscope=\"\"><span class=\"gs-autolist-number\">6<\/span><span class=\"gs-autolist-title\"><meta itemprop=\"name\" content=\"What can TWINT be used for in Switzerland?\"><a class=\"gs-scrollto\" href=\"#pour-quoi-peut-on-utiliser-twint-en-suisse\">What can TWINT be used for in Switzerland?<\/a><\/span><\/div><div class=\"gs-autolist-item\" itemscope=\"\"><span class=\"gs-autolist-number\">7<\/span><span class=\"gs-autolist-title\"><meta itemprop=\"name\" content=\"How do I use TWINT with NEON?\"><a class=\"gs-scrollto\" href=\"#comment-utiliser-twint-avec-neon\">How to use TWINT with NEON<\/a><\/span><\/div><\/div><\/div>\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<h2 class=\"wp-block-heading\" id=\"recap-a-quel-point-twint-est-elle-necessaire-en-suisse\">Recap &#8211; How necessary is TWINT in Switzerland?<\/h2>\n\n<p class=\"wp-block-paragraph\">TWINT is experiencing massive adoption, with <strong>over 5 million users<\/strong> carrying out a total of 590 million transactions. There are : <\/p>\n\n<p class=\"wp-block-paragraph\">\ud83d\udc49 170 million money transfers between users<br\/>\ud83d\udc49 260 million in-store payments<br\/>\ud83d\udc49 180 million online payments<\/p>\n\n<p class=\"wp-block-paragraph\">In short, <mark style=\"background-color:#abb8c3\" class=\"has-inline-color\">TWINT is a must in Switzerland<\/mark>.<\/p>\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<h2 class=\"wp-block-heading\" id=\"installer-l-app-twint-de-neon\">Install NEON&#8217;s TWINT app<\/h2>\n\n<p class=\"wp-block-paragraph\">Neon does not have its own TWINT application like YUH, for example. You have two options: <\/p>\n\n<h2 class=\"wp-block-heading\" id=\"utiliser-l-app-ubs-twint-avec-votre-carte-neon\">Use the UBS TWINT app with your NEON card<\/h2>\n\n<p class=\"wp-block-paragraph\">Download <a href=\"https:\/\/www.ubs.com\/ch\/fr\/digital-banking\/campaigns\/switch.html?aid=com.ubs.Paymit.android&amp;iid=id989192632&amp;ct=Website_qr&amp;campID=QRScan_TwintApp_TwintHP\">the UBS TWINT app for iOS or Android<\/a>.<\/p>\n\n<p class=\"wp-block-paragraph\">Add your Neon card number and IBAN :<br\/><\/p>\n\n<figure class=\"wp-block-image size-large is-resized\"><img decoding=\"async\" src=\"https:\/\/heyneo.ch\/wp-content\/uploads\/2024\/08\/TWINT-NEON-APP-UBS-scaled-1.jpg\" alt=\"\" style=\"width:auto;height:500px\"\/><\/figure>\n\n<p class=\"wp-block-paragraph\">(If you already have the app. go to : Settings &gt; Manage payment methods)<\/p>\n\n<h2 class=\"wp-block-heading\" id=\"utiliser-l-app-twint-prepaid-avec-neon\">Using the TWINT Prepaid app with NEON<\/h2>\n\n<p class=\"wp-block-paragraph\">Download and install the <strong>TWINT Prepaid<\/strong> app for <a href=\"https:\/\/apps.apple.com\/de\/app\/twint-mobile-payment-und-shopping\/id1001116392\">iOS<\/a> or <a href=\"https:\/\/play.google.com\/store\/apps\/details?id=ch.twint.payment\">Android<\/a>.  <\/p>\n\n<p class=\"wp-block-paragraph\">With this system, <mark style=\"background-color:#abb8c3\" class=\"has-inline-color\">the bank account is not directly debited<\/mark>, but only the prepaid credit.<\/p>\n\n<p class=\"wp-block-paragraph\">Click on &#8220;Register&#8221; and fill in your identity and contact details.<\/p>\n\n<h3 class=\"wp-block-heading\" id=\"marche-a-suivre-pour-ajouter-du-credit-a-neon-twint-prepaid\">How to add credit to Neon TWINT Prepaid<\/h3>\n\n<ol class=\"wp-block-list\">\n<li><strong>Access the &#8220;Add credit&#8221; menu<\/strong>:<\/li>\n<\/ol>\n\n<ul class=\"wp-block-list\">\n<li>Open the TWINT Prepaid application.<\/li>\n\n\n\n<li>Go to the &#8220;Add credit&#8221; menu.<\/li>\n<\/ul>\n\n<ol start=\"2\" class=\"wp-block-list\">\n<li><strong>Select &#8220;Bank account<\/strong> &#8220;:<\/li>\n<\/ol>\n\n<ul class=\"wp-block-list\">\n<li>Select the &#8220;Bank account&#8221; option.<\/li>\n<\/ul>\n\n<ol start=\"3\" class=\"wp-block-list\">\n<li><strong>Choose Hypothekarbank Lenzburg<\/strong><\/li>\n<\/ol>\n\n<ul class=\"wp-block-list\">\n<li>Select Hypothekarbank Lenzburg.<\/li>\n<\/ul>\n\n<ol start=\"4\" class=\"wp-block-list\">\n<li><strong>Take a picture of your neon card<\/strong>:<\/li>\n<\/ol>\n\n<ul class=\"wp-block-list\">\n<li>Take a photo of your neon card.<\/li>\n<\/ul>\n\n<ol start=\"5\" class=\"wp-block-list\">\n<li><strong>Enter your Neon IBAN<\/strong> <\/li>\n<\/ol>\n\n<ul class=\"wp-block-list\">\n<li>Enter the IBAN number in the application.<\/li>\n<\/ul>\n\n<ol start=\"6\" class=\"wp-block-list\">\n<li><strong>Verification of identity by the bank<\/strong>:<\/li>\n<\/ol>\n\n<ul class=\"wp-block-list\">\n<li>The bank verifies your identity.<\/li>\n<\/ul>\n\n<ol start=\"7\" class=\"wp-block-list\">\n<li><strong>Wait for validation<\/strong>:<\/li>\n<\/ol>\n\n<ul class=\"wp-block-list\">\n<li>Within 2-3 days, your neon TWINT Prepaid account will be set up.<\/li>\n<\/ul>\n\n<ol start=\"8\" class=\"wp-block-list\">\n<li><strong>Upload money to your TWINT account<\/strong>:<\/li>\n<\/ol>\n\n<ul class=\"wp-block-list\">\n<li>Once your account is set up, you can upload money to it.<\/li>\n<\/ul>\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<h2 class=\"wp-block-heading\" id=\"les-reponses-a-vos-questions-sur-neon-twint\">Answers to your questions about NEON TWINT<\/h2>\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<h3 class=\"wp-block-heading\" id=\"est-ce-que-neon-twint-est-securise\">Is NEON TWINT secure?<\/h3>\n\n<p class=\"wp-block-paragraph\"><strong>TWINT offers the same level of security as e-banking<\/strong>. Whether via the UBS TWINT app or TWINT Prepaid. Money is not stored directly on the smartphone. All transactions are carried out in a secure environment.   <\/p>\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<h3 class=\"wp-block-heading\" id=\"est-ce-que-neon-twint-marche-avec-un-numero-francais\">Does NEON TWINT work with a French number?<\/h3>\n\n<p class=\"wp-block-paragraph\"><strong>Yes<\/strong>, you can register in the TWINT Prepaid application with the following country codes, provided your domicile is in one of these countries:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>Switzerland (+41)<\/li>\n\n\n\n<li>Germany (+49)<\/li>\n\n\n\n<li>France (+33)<\/li>\n\n\n\n<li>Liechtenstein (+423)<\/li>\n\n\n\n<li>Italy (+39)<\/li>\n\n\n\n<li>Austria (+43)<\/li>\n<\/ul>\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<h3 class=\"wp-block-heading\" id=\"comment-payer-avec-neon-twint-dans-les-magasins-en-suisse\">How do I pay with NEON TWINT in Swiss stores?<\/h3>\n\n<p class=\"wp-block-paragraph\">Paying with TWINT varies from store to store. In most shops, use the payment terminals <strong>by scanning the QR code<\/strong> with the TWINT app. In some cases, such as farm stores, you scan a printed QR code, even without staff present. Some stores require Bluetooth activation for contactless payments via the TWINT application.   <\/p>\n\n<h3 class=\"wp-block-heading\" id=\"comment-retirer-de-l-argent-avec-l-application-twint\">How do I withdraw money with the TWINT application?<\/h3>\n\n<p class=\"wp-block-paragraph\">It is possible to withdraw cash in certain stores using the TWINT application. This is the case at many kiosks, for example. To withdraw cash, <strong>select &#8220;Cash withdrawal&#8221; in the TWINT application<\/strong>, then show the barcode displayed at the checkout. You can withdraw between 20 and 200 francs. The fee is 1 franc up to 100 francs, and 1.50 francs for larger amounts.    <\/p>\n\n<h3 class=\"wp-block-heading\" id=\"l-utilisation-de-twint-est-elle-payante-frais\">Is there a charge for using TWINT?<\/h3>\n\n<p class=\"wp-block-paragraph\">TWINT is <strong>generally free of charge<\/strong> for our private customers. The TWINT application can be downloaded free of charge. <\/p>\n\n<p class=\"wp-block-paragraph\">Transactions carried out with TWINT are always free of charge, whether you pay at a merchant or send money to other TWINT users. Please note that in exceptional cases, fees may be charged by certain partners, for example when <a href=\"https:\/\/www.twint.ch\/fr\/faq\/que-signifie-la-nouvelle-fonction-retrait-argent-liquide-dans-twint-et-comment-puis-je-lutiliser\/?lang=fr\">withdrawing cash<\/a> or <a href=\"https:\/\/www.twint.ch\/fr\/faq\/quest-ce-que-offstreet-parking-et-comment-cela-fonctionne-t-il\/?lang=fr\">parking without a ticket<\/a>. Any partner fees are always clearly stated.  <\/p>\n\n<h3 class=\"wp-block-heading\" id=\"quel-est-le-montant-maximum-sur-neon-twint-prepaid\">What is the maximum amount I can pay with Neon TWINT Prepaid?<\/h3>\n\n<p class=\"wp-block-paragraph\">The monthly limit is CHF 500 and the annual limit CHF 5,000.<\/p>\n\n<h2 class=\"wp-block-heading\" id=\"pour-quoi-peut-on-utiliser-twint-en-suisse\">What can TWINT be used for in Switzerland?<\/h2>\n\n<ul class=\"wp-block-list\">\n<li><strong>Send and receive money.<\/strong><\/li>\n\n\n\n<li><strong>Make donations to charitable organizations.<\/strong><\/li>\n\n\n\n<li><strong>Pay online.<\/strong><\/li>\n\n\n\n<li><strong>Pay in store in Switzerland.<\/strong><\/li>\n\n\n\n<li><strong>Withdraw cash in certain stores.<\/strong><\/li>\n\n\n\n<li><strong>Pay at vending machines and parking meters.<\/strong><\/li>\n\n\n\n<li><strong>Pay in farm stores.<\/strong><\/li>\n<\/ul>\n\n<p class=\"wp-block-paragraph\">TWINT also offers other functions: store loyalty cards, use discount vouchers, order products such as coffee capsules, and make purchases on credit with a 30-day deferred debit, sometimes at extra cost.<\/p>\n\n<h2 class=\"wp-block-heading\" id=\"comment-utiliser-twint-avec-neon\">How do I use TWINT with NEON?<\/h2>\n\n<p class=\"wp-block-paragraph\">If you&#8217;ve never used TWINT before, a <strong>video explanation<\/strong> is better than a long speech:<\/p>\n<style>.gs-video{position:relative;}.gs-video-wrapper{position:relative;height:inherit;max-width:100%}.gs-video-header{text-align:center}.gs-video-header .gs-video-header-title{font-size:24px;line-height:1.3;font-weight:700;margin:0 0 15px}.gs-video-header .gs-video-header-description{font-size:16px;line-height:1.5;margin:0 0 25px}.gs-video video{display:block}.gs-video .gs-video-element,.gs-video .gs-video-wrapper iframe{width:100%;height:100%;object-fit:cover;border:0;}.gs-video .gs-video-wrapper iframe{aspect-ratio:16 \/ 9;display:block}.gs-video-overlay{position:absolute;left:0;top:0;width:100%;height:100%;z-index:3;background-color:rgba(0,0,0,.1);background-size:cover;background-position:center;background-repeat:no-repeat;cursor:pointer}.gs-video-overlay .gs-overlay-color{position:absolute;left:0;top:0;width:100%;height:100%;z-index:2}.gs-video-overlay:hover .gs-play-icon{opacity:1}.gs-video-popup .slbContentOuter{width:100%;max-width:1000px}.gs-video-popup .slbContentOuter .slbContent iframe,.gs-video-popup .slbContentOuter .slbContent video{width:100%;height:100%;object-fit:cover;}.gs-video-popup .slbContentOuter .slbContent iframe{aspect-ratio:16 \/ 9}.gs-video-popup .slbCloseBtn{font-size:30px;width:40px;height:40px;line-height:40px;right:0;top:-50px}<\/style>\n<div class=\"wp-block-greenshift-blocks-video gs-video video gspb_video-id-gsbp-93f9e92\" id=\"gs-video-gsbp-93f9e92\"><div class=\"gs-video-wrapper\" itemscope=\"\"><div class=\"gs-video-element\" data-src=\"https:\/\/heyneo.ch\/wp-content\/uploads\/2024\/06\/videoplayback-1.mp4\" data-autoplay=\"false\" data-playsinline=\"false\" data-controls=\"true\" data-loop=\"false\" data-mute=\"false\" data-poster=\"https:\/\/heyneo.ch\/wp-content\/uploads\/2024\/06\/how-to-TWINT-quick-guide.jpg\" data-provider=\"video\" data-overlay=\"false\" data-lightbox=\"false\"><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>This page contains all the information you need to find out how to use TWINT with your NEON bank account. Recap &#8211; How necessary is TWINT in Switzerland? TWINT is experiencing massive adoption, with over 5 million users carrying out a total of 590 million transactions. There are : \ud83d\udc49 170 million money transfers between [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_gspb_post_css":".gs-autolist{margin:15px 0 30px;border:1px solid #dddddd7d}.gs-autolist-item{padding:15px 15px 15px 5px;display:flex;align-items:center}.gs-autolist-title,.gs-autolist-title a{font-size:18px;line-height:24px;text-decoration:none}#gspb_toc-id-gsbp-7bf1df9 .gs-autolist-item{background-color:#fff}#gspb_toc-id-gsbp-7bf1df9 .gs-autolist-item:nth-child(2n){background-color:#fff}#gspb_toc-id-gsbp-7bf1df9 .gs-autolist-title a{color:#000;font-weight:400!important}#gspb_toc-id-gsbp-7bf1df9 .gs-autolist-number{border-radius:50%;margin:0 20px 0 15px;text-align:center;font-weight:700;background-color:#ec4da3;color:#fff;height:25px;line-height:25px;width:25px;font-size:16px;min-width:25px}#gspb_toc-id-gsbp-7bf1df9 .gs_sub_heading .gs-autolist-title 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.slbContentOuter .slbContent iframe,.gs-video-popup .slbContentOuter .slbContent video{width:100%;height:100%;object-fit:cover}.gs-video-popup .slbContentOuter .slbContent iframe{aspect-ratio:16\/9}.gs-video-popup .slbCloseBtn{font-size:30px;width:40px;height:40px;line-height:40px;right:0;top:-50px}","_lmt_disableupdate":"","_lmt_disable":"","footnotes":""},"categories":[393],"tags":[],"dealstore":[],"offerexpiration":[],"class_list":["post-14802","post","type-post","status-publish","format-standard","hentry","category-news"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.6 (Yoast SEO v27.6) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Link TWINT to your Neon account in May 2026<\/title>\n<meta name=\"description\" content=\"Link TWINT to your Neon account: installation guide, connection, and tips to optimize your mobile transactions with ease.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, 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