Privacy Policy | heyneo.ch

Congratulations on being here! Welcome to heyneo.ch. Protecting your personal data (as well as our own) just makes sense to us. In our privacy policy, we explain how we collect, use and protect your information when you use our website.

Data controller

The data controller is heyneo.ch.

If you have any questions about your personal data, you can contact our data protection officer by email at [email protected].

Sources and types of data collected

Data sources

We collect data from the following sources:

Website users (via contact forms, newsletter subscriptions, comments)
Business partners and suppliers
Public and third-party sources

Types of data collected

We collect only the data necessary for the normal operation of the site and its functionalities:

Personal data: Name, e-mail address (for newsletter and comments)
Browsing data: IP address, cookies (via Google Analytics, Google AdWords, Pixel Meta, Snapchat, X, LinkedIn, and Pinterest)

Purposes and legal basis of data processing

Purposes of processing

Provision of services: To enable you to browse our site and use its functionalities.
User relationship management: To manage subscriptions to our newsletter and comments on the site.
Marketing and retargeting: Use of Google Analytics, Google AdWords, Pixel Meta, Snapchat, X, LinkedIn, and Pinterest to improve our offer and provide you with targeted advertising.

Legal basis

Consent: For newsletter registration and use of cookies
Legitimate interests: For the proper functioning of the site and the improvement of our services

Data recipients

Internal

heyneo.ch teams who need access to data to comply with contractual and legal requirements.

External

Service providers: Hosted by Infomaniak, renowned for data protection in Switzerland.
Advertising partners: Google, Meta, Snapchat, X, LinkedIn, Pinterest.

International transfer

Data may be transferred to countries outside Switzerland for the purposes of retargeting advertising with our partners (Google, Meta, etc.). These transfers are subject to appropriate protection measures.

Data retention period

We retain your personal information for as long as necessary to meet our legal and contractual obligations:

Newsletter: Data is kept for as long as you are a subscriber. You can unsubscribe at any time.
Comments: Data is kept for as long as the comment is published on the site.
Navigation data: Cookies and other tracking data are stored in accordance with the lifetimes defined by our partners (generally between a few days and 2 years).

User rights

Access: Right of access to your personal data.
Rectification: Right to rectify inaccurate data.
Erasure: Right to erasure of data (“right to be forgotten”).
Portability: Right to data portability.
Opposition: Right to object to the processing of data for direct marketing purposes.
Limitation: Right to limit data processing.
Withdrawal of consent: You may withdraw your consent at any time for the future. This does not affect the lawfulness of processing based on consent prior to its withdrawal.

Automated decision-making and profiling

We do not use automated decisions. We do limited profiling for retargeting purposes to better understand your needs and improve our services.

Data security

We take technical and organizational measures to protect your data against unjustified or unlawful processing, as well as against loss, alteration or unauthorized access. Our data is hosted in Switzerland by Infomaniak, which is renowned for its data protection.

Cookies and similar technologies

We use cookies and similar technologies to :

Site operation: Strictly necessary cookies
Enhanced user experience: analytical cookies (Google Analytics)
Ad retargeting: Google AdWords, Pixel Meta, Snapchat, X, LinkedIn, Pinterest

You can manage and deactivate cookies via your browser settings.

Direct marketing

We will only send you marketing communications if you have given your consent. You can unsubscribe at any time via the unsubscribe link in each e-mail.

Updates to the privacy policy

We may adapt our privacy policy to better protect your data. Any updates will be posted on our website heyneo.ch.

Contact

If you have any questions or requests concerning your personal data, please contact us at [email protected].

Useful documents and links

Thank you for your confidence and for visiting heyneo.ch.